Can we get an update on this page? Or, at least update the KB page.
I'm updating hardware to go to quad-monitors and need to move to dual cards, this will probably be the last time I put money into this machine until a total new build. I plan on it lasting approximately another three years. I was looking at a couple of Radeon HD 6850s. Is that going to do me for what PS has to bring in the next several years?

I have Win7 but I went ahead and ran the install and it worked. I now have 1.790. Thanks for the help.

Look for "Structure Studios SE3D" in Add/Remove Programs in XP or Programs and Features in Vista/7.

Make sure to follow the steps detailed in the email.

Ross, oddly enough, PS isn't showing up in my Uninstall Programs section.

1.771 is an older version so it may not communicate with our servers correctly any longer. Reinstalling will get you to the latest version, and correct this problem.

Please check your email for instructions.

Good afternoon, I have ver 1.771 and each time I close PS, a window pops up with a new update but when I press update, it says "Windows Installer cannot patch the update...".
Please help. Thanks a bunch.

This error means the templates from the original computer are protected, or the folder on the new computer are not allowing access.

The best way for us to test is if you can email the .PSPACK where this issue occurs so we can test it out. Please send it to support@structurestudios.com and we can run some tests for you.

I've had this happen a few times on different computers lately. Any suggestions ?

Attach file:

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  PSP pack error.jpg (380.56 KB)

If the spa is at the same level as the surrounding Deck, the Deck will cover the water feature.

The solution is to draw the deck in 2 pieces, around the shapes. See the picture below for an example. You can keep the original deck, outline it, create 2 halves, then delete the original full deck.

Attach file:

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  Decks.jpg (54.17 KB)

Updating from 1.755 will take a very long time, so we suggest reinstalling to the latest version.

Please check your email for instructions on installing to the newest version.